Our embassy is nearly a 10 hour drive for us, it was awesome to be able to go to Kansas City, which is just 3 hour drive. Mr. Snyder responded promptly to our initial inquiry, the scheduling of the appointment was easy, personnel is friendly and knows what they're doing. Patrick was on top of the processing and serviced us when we got in (about half an hour early). We would definitely recommend this office to anyone needing services in the OK, AR, MO areas over going to Houston or Chicago. I wish all government services were that friendly, efficient and fast... Hope to work with you again and thank you both!